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Fast replies

We aim to reply to every message within 24 hours. During business hours, usually much faster. We don't do the "5 to 7 business days" thing.

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Order issues

Package not arrived? Wrong item? Something broken? Email us directly at support@mountd.co with your order number and we'll make it right immediately.

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Returns

Not happy? We have a 30-day no-questions-asked return policy. Just reach out and we'll handle everything. No hoops to jump through.

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Wholesale and press

Interested in stocking Magneto or covering Mountd? We'd love to hear from you. Select the relevant topic in the form and we'll connect you with the right person.

Quick answers

Common questions

Free worldwide shipping on every order. Standard delivery is 5 to 10 business days with full tracking. Express options are available at checkout.
30 days, no questions asked. If you're not happy for any reason, reach out to support@mountd.co and we'll process your refund immediately.
The magnetic mount works with all phones that have a metal back or are using a magnetic-compatible case. It works especially well with MagSafe-compatible iPhones and Android phones with metal frames.
We recommend hand washing to preserve the insulation performance and finish. The stainless steel is extremely easy to clean with warm water and mild soap.
Yes. Every order comes with full tracking. You'll receive a tracking link by email as soon as your order ships.